Managed Service Provider
Cyber Resilience for Any Network
Differentiating your services and driving revenue growth for clients is a constant challenge. Success hinges on delivering top-notch cyber resilience by automating network security, compliance, and management.
Elevate Your Business and Concentrate on High-Value Activities
Collaborate with BackBox to ensure network cyber resilience across diverse, multi-vendor environments. Assist your clients in saving time and resources while mitigating risks through automation. Incorporate AI responsibly for real leverage.
Multi-vendor Support
Support for over 180 vendors and thousands of devices reduces uncertainty in supporting diverse OEM network infrastructure.
Simple to Implement
Streamline the onboarding process for new clients and assess their network infrastructure, minimizing time to value.
Easy Management
A distributed architecture with RBAC enables central client management and data segmentation between clients.
Responsible AI
Speed is the new risk, and AI is a valuable tool for enhancing network cyber resilience. Kilter’s responsible AI includes built-in guardrails that enable quicker responses, more effective resource allocation, and reduced alert fatigue.
Joint Solution Development
Create new revenue streams by offering compliance-based services that align with industry compliance frameworks or client specifications.
NetOps System Integration
API-driven integration with systems such as ITSM, CMDB, PAM vaults, and SD-WAN platforms reduces operational risk, increases ROI, lowers TCO, and improves governance and auditability.
Trusted By
Our Customers Can't Stop Talking About Us
“Now we don’t have to go in and out of every client’s infrastructure. With BackBox, I can just go to one place.”
— Network Technical Lead, MSP, Mid-market, 51-1,000 employees “Our entire deployment and onboarding over 200 customers and over 4,000 customer devices occurred in 30 days from initial deployment of service, including integration with ServiceNow, accelerating time to value.”
— VP Managed Services, Global MSP, Enterprise, > 1,000 employees “With BackBox, bi-weekly patching takes only one hour, compared to at least 35 hours to do manually.”
— Sr. Network Administrator, MSP, Mid-market, 51-1,000 employees “BackBox benefits my organization with consistent device backups, pushing out bulk config updates required for vulnerability mitigation and remediating config drift, and automating CVE checks.”
— IT Services Administrator, MSP, Enterprise, > 1,000 employees “BackBox is truly a partner. The support is fantastic because they apply the right level of expertise to issues so there’s never any runaround when something needs to be resolved.”
— VP Managed Services, Global MSP, Enterprise, > 1,000 employees
FAQs
Frequently Asked Questions For MSPs
Will pre-built automations really work in an MSP environment?
Kilter features a library of over 3,000 pre-built automations and supports more than 180 vendors to address common use cases and popular devices. We offer a no-code solution for creating new automations using templates speeding up the process. Optional AI-powered capabilities help build, translate, and create chain automations so you can create production-ready workflows without needing deep automation skills. Additionally, our support team collaborates with customers to develop custom automations as part of our service.
How does automation help support clients’ increasingly complex compliance requirements?
Kilter can run compliance checks across a client’s entire fleet, identify configuration drift and deviations from industry standards, benchmarks, and internal policies. Using AI insights and recommendations, it can prioritize and suggest remediations, including whether a fix applies to devices from various vendors running different operating systems. Kilter can also automatically perform mitigation and alert you when human attention is required.
With the number of CVEs on the rise, and AI shortening the time to vulnerability discovery and exploit, how can Kilter help?
Kilter’s AI-based vulnerability intelligence allows MSPs to proactively identify active exposures across clients’ diverse network environments and choose whether to automate vulnerability mitigation changes or remediate the vulnerability by updating the device software or implementing a workaround. One customer told BackBox that bi-weekly patching takes only one hour, compared to at least 35 hours to do manually.
Take the next step
Cyber resilience is a continuous journey. No matter where you are, we’ll help you take the next step.