BackBox
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Named Recognized Vendor inGartner® Market Guide
BackBox

Reviews & Awards

See why network teams are raving about BackBox

98% of BackBox's users rate it 4 or 5 stars

  • Inc. 5000 — America's Fastest-Growing Private Companies
  • SOC 2 Type 2 Compliant 2025, attested by Insight Assurance
  • G2 Highest User Adoption, Enterprise — Summer 2026
  • Global InfoSec Awards 2026
  • TMC Cybersecurity Excellence 2025
  • G2 High Performer, Enterprise — Spring 2026

How reviewers rate BackBox

4.7 out of 5 stars

Gartner Peer Insights

4.5 out of 5 stars

G2

See what our customers are saying

  • The product seems to just work, mostly I can just set it up and forget about it, very little maintenance beyond updates once or twice a year. Probably the easiest software to setup and maintain, and as far as unsupported hardware, the support people over at backbox are second to none, something won't back up, call them, they will build a custom script for you.
    Steven L., Cloud Engineer, Enterprise
  • Backbox proves highly efficient in generating configuration backups for your network devices, minimizing manual efforts and optimizing capacity.
    Sanjeev K., Senior Cybersecurity Analyst, Enterprise
  • Since we have just integrated BackBox into our operations, I can say that the ease of use is very obvious. The clone and edit functions are very strong, thus, the device settings can be easily manipulated across the network of Cisco switches. We have developed the custom scripts that have changed our remediation procedures which were very complicated before. The intellicheck feature is also a plus, it gives you real-time validations that are almost limitless in their scope.
    Pablo M., Small Business
  • Great Automation Tool, Very helpful Customer Support
    Ben N., Consulting Network Engineer, Small Business
  • Backbox is driving the decline of repetitive tasks. There are numerous things we can do in BackBox which increase the frequency of use. We got the experience similar to ease of implementation. Customer support is also very responsive which helps to resolve you query at earliest.
    Dichesh S., Enterprise
  • Backbox – swissknife for your network. Very seamless tool to manage not only your configuration backup but also CVE with their NVM module. The support team is very responsive and highly knowledgeable.
    Antony G., Enterprise

Grid® Report for Network Automation Tools

BackBox has been named a High Performer product and received the highest satisfaction scores

G2

Our features are highly rated

  • Scheduling96%
  • Workflows96%
  • Inventory95%
  • Monitoring & Alerts91%
  • Change Management92%
  • Infrastructure92%

G2

BackBox satisfaction scores

95%

Quality of Support

96%

Meets Requirements

95%

Ease of Doing Business With

94%

Ease of Use

91%

Ease of Setup

93%

Ease of Admin

Gartner

Gartner® Market Guide™

The future of network automation is changing fast. Explore the Gartner® Market Guide.

Download the Report

Our Recent Awards

  • Global InfoSec Awards 2026
  • Network World Best of Enterprise Network 2024 — Automated Backup and Recovery
  • TMC Cybersecurity Excellence 2025
  • Top InfoSec Innovators 2025
  • SC Awards 2025
  • TMC Cloud Computing Backup and Disaster Recovery 2025

G2 Reports

4.5 out of 5

  • G2 High Performer, Enterprise — Fall 2026
  • G2 Momentum Leader — Fall 2026
  • G2 Most Implementable, Enterprise — Fall 2026
  • G2 Best Relationship, Enterprise — Fall 2026
  • G2 Easiest Setup, Enterprise — Fall 2026
  • G2 Fastest Implementation, Enterprise — Fall 2026
  • G2 Best Support, Enterprise — Winter 2026
  • G2 Highest User Adoption, Enterprise — Summer 2026
  • G2 Best Meets Requirements, Enterprise — Summer 2026

See for yourself how easy it is to manage and mitigate vulnerabilities in your network