Reviews & Awards
See why network teams are raving about BackBox
98% of BackBox's users rate it 4 or 5 stars
How reviewers rate BackBox
4.7 out of 5 stars
Gartner Peer Insights
4.5 out of 5 stars
G2
See what our customers are saying
“The product seems to just work, mostly I can just set it up and forget about it, very little maintenance beyond updates once or twice a year. Probably the easiest software to setup and maintain, and as far as unsupported hardware, the support people over at backbox are second to none, something won't back up, call them, they will build a custom script for you.”
— Steven L., Cloud Engineer, Enterprise “Backbox proves highly efficient in generating configuration backups for your network devices, minimizing manual efforts and optimizing capacity.”
— Sanjeev K., Senior Cybersecurity Analyst, Enterprise “Since we have just integrated BackBox into our operations, I can say that the ease of use is very obvious. The clone and edit functions are very strong, thus, the device settings can be easily manipulated across the network of Cisco switches. We have developed the custom scripts that have changed our remediation procedures which were very complicated before. The intellicheck feature is also a plus, it gives you real-time validations that are almost limitless in their scope.”
— Pablo M., Small Business “Great Automation Tool, Very helpful Customer Support”
— Ben N., Consulting Network Engineer, Small Business “Backbox is driving the decline of repetitive tasks. There are numerous things we can do in BackBox which increase the frequency of use. We got the experience similar to ease of implementation. Customer support is also very responsive which helps to resolve you query at earliest.”
— Dichesh S., Enterprise “Backbox – swissknife for your network. Very seamless tool to manage not only your configuration backup but also CVE with their NVM module. The support team is very responsive and highly knowledgeable.”
— Antony G., Enterprise
Grid® Report for Network Automation Tools
BackBox has been named a High Performer product and received the highest satisfaction scores
G2
Our features are highly rated
- Scheduling96%
- Workflows96%
- Inventory95%
- Monitoring & Alerts91%
- Change Management92%
- Infrastructure92%
G2
BackBox satisfaction scores
95%
Quality of Support
96%
Meets Requirements
95%
Ease of Doing Business With
94%
Ease of Use
91%
Ease of Setup
93%
Ease of Admin
Gartner® Market Guide™
The future of network automation is changing fast. Explore the Gartner® Market Guide.
Our Recent Awards
G2 Reports
4.5 out of 5
In the News
BackBox is commended for its high quality support, ease of setup and use, and seamless user experience.
Press Release
BackBox Honored with Two Prestigious 2025 Awards from TMC for Excellence in Cybersecurity, Backup and Disaster Recovery
Read NowPress Release
BackBox Included on 2025 Inc. 5000 List of America's Fastest-Growing Private Companies
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